§Help Centre

How can we help?

Getting Started

How do I set up my first digest?: Head to /signup, pick your topics in the onboarding wizard, and your first dispatch will land on your next scheduled run. Setup takes under 3 minutes.
What topics can I cover?: Almost anything — technology, finance, sport, culture, science, local news, or custom topics you define yourself. The onboarding wizard suggests sources automatically.
Which email address does Pijon send from?: All dispatches come from dispatch@pijon.io. Add it to your contacts to avoid the promotions tab.
Is there a free plan?: Yes. The free plan includes one digest per week, community access, and up to one active topic. Paid plans unlock more topics and deeper formats.

What's the difference between Skim, Briefing, and Deep Dive?: Skim is a ~5 min overview with the top headlines. Briefing is ~10 min with context and analysis. Deep Dive is a 15+ min long-form edition for your most important topics.
Can I control when my digest arrives?: All digests currently send Monday at 7:30 AM ET. Personalised delivery times are on the roadmap — your timezone preference in Settings is stored for when they ship.
How does Pijon pick sources?: We combine RSS feeds, news APIs, Reddit, Hacker News, and web search. During onboarding, we suggest sources and let you approve or remove them.
Will I ever get the same story twice?: Rarely. Our deduplication pipeline clusters stories by event and drops near-duplicates. If the same story breaks across multiple sources, you'll get one synthesised entry.

How do I upgrade or change my plan?: Go to Settings → Billing. Changes take effect immediately. You'll be charged the prorated difference for the current billing cycle.
Can I pause my digest?: Yes. In Settings you can pause any individual digest or your whole account. Paused digests don't count toward your quota.
How do I cancel?: Cancel any time in Settings → Billing. Your account stays active until the end of the billing period, then reverts to free.

I didn't get my digest today.: Check spam/promotions first. If it's not there, the digest may have been skipped — this happens when there's not enough fresh material to justify sending. Check your digest history in the app.
My digest arrived but has no articles.: This is rare. If it happens, tap 'Regenerate' in the app or email hi@pijon.io with your digest ID and we'll look into it.
I want to unsubscribe from emails.: Every digest has an unsubscribe link in the footer. You can also manage email preferences in Settings.